Selling on international marketplaces is a great opportunity to expand your customer base. However, when it comes to shipping orders abroad, many e-commerce entrepreneurs face challenges that can slow down business growth. We've identified the 10 most common problems and offer effective solutions with SkladUSA.

1. High Shipping Costs

When you see that shipping costs almost as much as the product itself, you start questioning whether selling internationally is even worth it. High shipping rates can scare away potential buyers. International logistics is often expensive, especially for small businesses. SkladUSA offers special discounted rates on express shipping via FedEx, DHL, and USPS, significantly reducing costs. Additionally, having multiple carrier options allows you to offer different shipping rates, increasing customer loyalty and expanding your audience.

2. Long Delivery Times

Waiting is the worst enemy of buyers. If shipping takes weeks, customers may cancel their orders or leave negative reviews. Long transit times can cause frustration and dissatisfaction. Our warehouses in the U.S. and Poland help reduce delivery times, while express shipping ensures that customers receive their packages as quickly as possible.

3. Package Tracking Issues

A lost package means lost money and stress. Without tracking, customers start to panic, bombard you with messages, and may even open disputes. Delays and lost shipments without proper tracking are a serious issue. SkladUSA integrates with major postal services, providing real-time tracking. Plus, integration with Etsy automatically updates order tracking information.

4. Unexpected Delays

Your package seems stuck in transit, and you have no idea what’s happening? Waiting for weeks with no information is a nightmare for any seller. International shipping depends on multiple factors: weather conditions, carrier workload, holiday periods. We help minimize risks and respond quickly to potential delays to ensure timely deliveries.

5. Additional Responsibility for Consolidated Shipments

What if your package gets lost in transit? Can you get compensated for the lost item? SkladUSA provides an automatic additional responsibility service for all orders. This service covers the value of lost packages throughout the entire shipping route to the buyer (from the warehouse in Ukraine to the final recipient). The cost is just $0.20 and is automatically added to the shipping price, with a maximum compensation of $100 within the item's value. For high-value items or extra protection against damage, additional insurance from the carrier is available. This ensures sellers have peace of mind and minimizes financial risks.

6. No Warehouse Abroad

Storing products at home creates endless clutter and stress. And if you need to ship dozens of orders daily? Keeping inventory closer to buyers speeds up delivery and reduces costs. SkladUSA offers warehousing and fulfillment services in the U.S. and Poland.

7. Product Personalization

A customer wants a customized item, but you don’t have the means to personalize it? Sending it back, engraving, and reshipping is costly and time-consuming. Many buyers prefer personalized products with engraving or custom prints. We provide personalization services such as fabric printing, UV printing, laser engraving, and more.

8. Issues with Large Shipments

Large items come with their own logistical headaches. High shipping rates, size restrictions, and constant concerns about potential damage. If you sell oversized products, shipping them can be expensive and complicated. We offer air freight solutions for large shipments at optimal rates.

9. Lack of Automation

Manually entering every order is time-consuming and increases the risk of errors. And when you have dozens of orders, it turns into chaos. Manual processing takes up valuable hours. SkladUSA integrates with Etsy, Shopify, and other platforms, automating the shipping process.

10. Lack of Support and Guidance

What happens if a package gets lost or a buyer demands a return? Without an experienced logistics partner, resolving these issues can be difficult. Logistics is a complex field, and mistakes can be costly. We provide free consultations on shipping matters to keep your business running smoothly.

International shipping challenges can slow down e-commerce growth, but SkladUSA offers solutions that make the process simple, fast, and cost-effective. Focus on your products and customers—we’ll handle the logistics!